Delivery & Returns Policy
SHIPPING AND DELIVERY: ABU DHABI ONLY.
FREE NEXT DAY DELIVERY OVER 500AED
FREE NEXT DAY DELIVERY FOR APRIL LAUNCH MONTH
From May 01, delivery fee is 20aed for orders under 500aed.
EXCHANGE / RETURN
At Freedom Space and Time, we are committed to sustainability and minimizing waste. As a small business, we kindly ask that you order thoughtfully to help us reduce unnecessary returns and wastage from damage.
If you do need to make a return, delivery cost is 40aed and we accept items within 7 days of delivery, provided they meet the following conditions:
Pristine Condition – Items must be unworn, unwashed, and in their original packaging with all tags attached.
📦Items sent back to us without first requesting a return will not be refunded
📦Return Shipping – Customers are responsible for a return shipping cost of 40aed unless the item is faulty or incorrect.
📦Shipping fees are not refunded
🚫Final Sale Items – Items marked as final sale or purchased with certain promotions are not eligible for return.
To request a return, please contact us atsaoirse@freedomspaceandtime.comwith your order details and reason for return. Once received and inspected, refunds will be issued to the original payment method or into your Freedom Space & Time account or as a gift card that is valid for use within 365 days.
To request an exchange, please contact us atsaoirse@freedomspaceandtime.comwith your order details and what you would like to exchange your item(s) for. Once received and inspected, items will be exchanged within 7 days.
Thank you for being mindful of your purchases and supporting our mission for a more sustainable future.🌿