Privacy Policy

Last Updated: March 2025

At Freedom Space & Time, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with local data protection laws. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

1. Information We Collect

When you interact with our store, we may collect the following types of personal information:

Personal Details: Name, email address, phone number, and shipping/billing addresses.Order Information: Purchase history, payment details (processed securely by third-party payment providers), and transaction records.Account Information: If you create an account, we store login details securely through Shopify.Browsing Data: Information about how you use our website, including pages visited, shopping cart activity, and preferences (via cookies and analytics tools).

2. How We Use Your Information

We use your personal information to:

✅Process and fulfill orders – including payment verification, shipping, and customer service.

✅Improve your shopping experience – by personalizing content, promotions, and recommendations.

✅Send updates & marketing communications – if you opt-in to receive emails or SMS.

✅Enhance security & prevent fraud – ensuring safe transactions and compliance with local laws.

✅Comply with UAE regulations – including tax, invoicing, and record-keeping requirements.

3. Data Storage & Security

We take data protection seriously and use industry-standard measures to keep your information safe:

🔒Secure Storage: All personal data is stored in Shopify. 

🔒Payment Security: We do not store full credit card details; payments are processed via PCI DSS-compliant third-party gateways (e.g., Stripe, PayPal, or UAE-based providers).

🔒Access Control: Only authorized personnel have access to your data for business purposes.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Trusted third-party service providers (e.g.,app providers, payment gateways, delivery partners, and analytics tools) to facilitate smooth transactions.Legal Authorities, if required to comply with UAE laws, fraud investigations, or court orders.

5. Your Rights & ChoicesUnder UAE data protection laws, you have the right to:

✔️Access Your Data – Request details of the personal data we hold about you.

✔️Correct Your Information – Update or amend incorrect details.

✔️Request Data Deletion – Ask us to delete your personal data (except where legally required to retain it).

✔️Opt-Out of Marketing – Unsubscribe from emails or SMS communications at any time.

Any questions, please contact us atSaoirse@freedomspaceandtime.com with the title:Privacy and Data Requestso we can make sure to prioritise these requests.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. These help us:

🍪Remember your preferences and cart items.

🍪Analyze site traffic and improve performance.

🍪Offer personalized promotions and recommendations.

You can manage or disable cookies through your browser settings.

7. Updates to This PolicyWe may update this Privacy Policy from time to time to reflect changes in UAE regulations or business practices. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:saoirse@freedomspaceandtime.com

Thank you for trusting us!